If you are an IESCO customer, you must understand the requirements for energy termination to avoid service interruptions. The Islamabad Electric Supply Company (IESCO) follows precise standards for disconnecting electricity, which is mainly due to nonpayment or a breach of company laws. Knowing these principles will allow you to take the appropriate actions in a timely manner and avoid the interruption of your power supply.
Reason | Action |
Non-Payment of Bills | Disconnection after the grace period if bills remain unpaid. |
Illegal Connections | Immediate disconnection and potential legal action. |
Violation of Contract | Electricity supply cut off without prior notice. |
Reconnection After Payment | Pay dues, apply for reconnection, and wait for inspection. |
Reasons for Electricity Disconnection by IESCO
There are several reasons why IESCO may disconnect your electricity supply. The most common reason is the non-payment of your electricity bills. If your bill remains unpaid beyond the due date, IESCO may issue a notice of disconnection. Other reasons include:
- Illegal Connections: Any unauthorized electricity connections or meter tampering can lead to disconnection.
- Overdue Bills: If your bill remains unpaid for an extended period, IESCO has the right to cut off the electricity supply.
- Violation of Contract: Breaching IESCO’s terms of service, such as using electricity for purposes not mentioned in the agreement, can result in disconnection.

How to Avoid Electricity Disconnection
To avoid disconnection, always ensure that you pay your electricity bills on time. IESCO usually gives customers a grace period to settle overdue bills before taking any action. Here are a few tips to avoid disconnection:
- Pay your bill before the due date to avoid late fees and disconnection.
- If you are unable to pay the full amount, contact IESCO for a payment plan.
- Avoid illegal electricity connections or tampering with your meter, as it may lead to legal action and disconnection.
Procedure for Reconnection After Disconnection
If your electricity has been disconnected, IESCO provides a process for reconnection once the issue is resolved. The steps are as follows:
- Pay the Outstanding Bill: You will need to clear all pending dues, including any late fees or penalties.
- Apply for Reconnection: After paying the dues, submit a reconnection application at the nearest IESCO office or online.
- Inspection by IESCO: A team from IESCO may visit your property to ensure everything is in compliance before restoring the electricity supply.
Notice of Disconnection
IESCO follows a systematic protocol before disconnecting power. They will send you a disconnection notice, usually in the form of a warning letter on your account, advising you of the payment deadline and the risk of being disconnected. In the event of unlawful connections or contract violations, IESCO reserves the right to cut the supply immediately and without notice.
You may also read: IESCO Helpline Numbers 2025
Penalties and Charges for Reconnection
Once your electricity has been off, you may be required to pay additional fees to reconnect it. These fees typically include a reconnection fee, which is a predetermined sum you must pay to reactivate the service. If you miss the payment deadline, a late fee will be added to your outstanding debt. Furthermore, if your electricity was removed as a result of unlawful connections, you may face increased penalties and legal action.

Conclusion
Understanding the electricity disconnection rules set by IESCO can help you avoid service interruptions and additional charges. By paying your bills on time and adhering to the terms of service, you can ensure a continuous and smooth electricity supply. In case of disconnection, quickly clearing your dues and applying for reconnection can help restore your service without much delay.
FAQs
How long does IESCO wait before disconnecting electricity for non-payment?
IESCO usually waits for a few days after the due date before issuing a disconnection notice. If the bill remains unpaid, disconnection may follow.
Can I request a payment plan to avoid disconnection?
Yes, you can contact IESCO to request a payment plan if you’re unable to pay the full bill amount at once.
What should I do if my electricity is disconnected due to non-payment?
You should immediately pay the outstanding bill and apply for reconnection at the nearest IESCO office or online.
What happens if I have an illegal electricity connection?
IESCO will disconnect your supply immediately, and you may face legal action along with penalties for illegal connections.