IESCO Helpline Numbers 2025

The Islamabad Electric Supply Company (IESCO) is in charge of distributing power to several districts, including Islamabad, Rawalpindi, and the surrounding territories. IESCO’s helpline services are provided to aid customers with a variety of difficulties, including power outages, billing concerns, and new connections. This article will explain how the IESCO hotline works and provide contact information for several customer service centers, allowing you to conveniently call them for assistance.

IESCO Helpline Contact Numbers

The IESCO helpline has several contact numbers for different purposes, making it easy for customers to reach them quickly. Below is a short table summarizing the most important numbers:

Service	Contact Number
General Helpline	118
Complaint Number	051-9252937
Toll-Free Number	0800-25250
Load Shedding Info SMS	8118

These numbers will link you with customer service to report problems, file complaints, or get billing assistance. The IESCO hotline is a valuable resource for consumers seeking to manage their electricity consumption efficiently.

Services Provided by the IESCO Helpline

The IESCO helpline offers support for a variety of issues that customers might face. Whether you are experiencing a power outage or need help with your electricity bill, the helpline is designed to assist you. Some common services provided by the helpline include:

• Electricity Outages: You can report outages and get information about when power will be restored.
• Billing Issues: If you have questions about your bill or if something seems incorrect, the helpline can guide you.
• New Connections: IESCO helps customers apply for new electricity connections with ease.
• Fault Reporting: Any technical faults or disruptions can be reported through the helpline.

IESCO Office Contact Information

Below is a list of important customer service centers you can contact if you need further assistance. The offices are located in various areas, making them accessible for customers:

Office Name	Address	Office Contact	Mobile Number	Fax No.
Blue Area, Islamabad	Behind Shaheed-e-Millat, Blue Area Ibd.	051-9244301-2	0307-8881783	051-2822010
G-9 Islamabad	G-9 Markaz (Karachi Company), Ibd.	051-2285931	0307-8881780	051-2285932
Marrir Hassan, Rawalpindi	Marrir Hassan, Rawalpindi	051-9292692	0307-8881782	051-9272123
Chandni Chowk, Rawalpindi	Chandni Chowk, Rawalpindi	111-309-309	0307-8881776	051-4580617

The offices listed above are equipped to provide support for any IESCO-related concerns you may have, from technical problems to billing queries.

How to File a Complaint with IESCO

Filing a complaint with IESCO is a straightforward process. If you experience an issue with your electricity or have a concern about your billing, you can:

• Call the complaint number 051-9252937.
• Send a message to 118 for emergency help.
• Visit your nearest customer service center for in-person support.
• Use the online complaint registration available on the IESCO official website.

Common Issues with IESCO and Their Solutions

1. Frequent Power Outages: Areas facing repeated outages can report this issue for quicker resolutions.
2. Billing Discrepancies: If your bill seems higher than usual, you can ask for clarification or a review.
3. Meter Faults: Any problems with electricity meters should be reported immediately for safety reasons.

Conclusion

The IESCO helpline is a valuable resource for Islamabad’s power consumers. It provides numerous options to contact customer care, whether you want to report a power outage, resolve billing difficulties, or apply for a new connection. Customers can receive the help they need quickly and easily by calling the hotline numbers and using the services provided.

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